Returns and Refunds

You may return your item within 30 days of receiving it; please read carefully through all of the criteria below.

  • Items must be unused and in the same condition you received it in. Items with packaging must still be in their original packaging.
  • We are unable to accept returns for items cut or made to order, which includes beaten (wet) pulp, polyester felt alternatives, and screening or mesh.
  • There is a 15% restocking fee for items returned. You will receive a refund less 15% of the amount paid for the product. We do not refund shipping costs.
  • The customer is responsible for the return shipping costs.

Please contact us at [email protected] if you would like to initiate a return



Workshop Refunds

Cancellation notice must be given at least 21 days prior to the start of your workshop in order to receive a refund. If we are given the required 21 days’ notice, we will refund your payment less a cancellation fee of $50 per workshop. 

Cancellations made within 21 days of the start of your workshop unfortunately cannot be refunded.